Interference from Flash Programs During Firmware Update
Interference from Flash Programs During Firmware Update Keywords / Key Phrases: flash program inteference, flash program intefering, firmware update, interfering with the flash program
Summary:
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- When updating the firmware on a ZEN Micro, or other MP3 players, the
firmware update may report that there is an interference from other applications,
for example, Windows Media Player. Learn how to resolve the issue below.
- Close all applications before updating the firmware.
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The error message as displayed:

To resolve this warning, you can disable the "Detector" option
in MediaSource.
- Start MediaSource
- Go to Tools > Options > Detector
- Uncheck the option for Enable Detector
- Close MediaSource.
If the firmware update continues to indicate that there is interference, you
can use Windows Task Manager to selectively end application and services that
may be causing the interference:
- Press CTRL+ALT+DELETE, and then click Task Manager, or right-click
an empty area of the taskbar, and then click Task Manager.
- To quit a program, click on the Applications tab, select the program
that you want to quit, and then click End Task.
- To end a process, click the Processes tab.
- Locate and click on the processes that start "CT", for
example, CTFMON.EXE or CTDETECT.EXE, and then click on End Process.
- Close the Task Manager.
You may also need to disable or stop background applications that are loaded
at the startup: To disable the background applications:
- Go to START, click on RUN, and type MSCONFIG and
click OK on it.
- Under the General tab select Selective Startup, and
uncheck Load Start Up Items only.
- Click on APPLY and OK
- Restart your PC.
- After restart check the box on " Don't show this message or Launch
the System Configuration Utility when Windows start" message.
After restart, check the box on " Don't show this message or Launch the
System Configuration Utility when Windows start" message.
Last updated: June 17th, 2009
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